dt111 Privacy Policy — Your Data, Handled with Care

When you register a dt111 account, we collect: your full legal name; your date of birth (to verify the 21+ age requirement); your registered mobile number (used for account verification and two-factor authentication); your selected username and password (password stored in hashed form — we do not store plaintext passwords); and, where required for KYC verification, a government-issued identity document and proof of address. This information is necessary to create and maintain your account and to comply with age verification requirements. You cannot register a dt111 account without providing this information.

During your use of the dt111 platform, we automatically collect: IP address and approximate geolocation (city/region level — we do not track precise GPS location); device type, operating system, and browser version; session timestamps (login times, session durations); game history (games played, bet amounts, outcomes — this data is used for account management and responsible gaming monitoring); deposit and withdrawal transaction records (amounts, timestamps, payment method used — your bKash or Nagad account number is stored in tokenised form for withdrawal processing); and support chat logs when you contact our customer support team. This data is used to provide the services you request and to monitor platform integrity.

dt111 may receive data about you from third-party service providers who form part of our platform infrastructure. This includes: transaction status and verification data from payment processors (bKash, Nagad, Rocket, Upay, and bank partners); fraud detection signals from third-party security providers (e.g., device fingerprint scores, IP reputation data); and identity verification results from KYC providers where applicable. This information is used solely to deliver the services you have requested and to protect the security and integrity of the platform.

The primary use of your personal data is to deliver the services you have requested: maintaining your account; processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfer; providing access to casino games, sports betting markets, and live casino tables; handling bonus claims and tracking wagering requirement progress; and providing customer support. Without this processing, dt111 cannot provide the services you have registered for.

dt111 uses technical data — IP addresses, device fingerprints, session patterns, and transaction histories — to detect and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and unauthorised account access. Where suspicious activity is detected, dt111 may take protective action including account suspension, withholding of withdrawals pending investigation, and reporting to relevant authorities. This processing is necessary to protect the interests of all players on the platform and to maintain the integrity of the services.

dt111 analyses gaming behaviour data — including session lengths, bet frequency, deposit patterns, and bonus usage — to identify players who may be exhibiting signs of problem gambling. This analysis is conducted to fulfil dt111's commitment to responsible gaming and to proactively offer self-exclusion tools, deposit limits, and support to players who may benefit from them. This processing is in the legitimate interest of player welfare and does not result in any adverse commercial decision against the player.

Aggregated and anonymised usage data — from which no individual player can be identified — is used to analyse platform performance, identify popular game categories, optimise payment processing flows, and improve the overall player experience. This analysis never involves processing of individually identifiable data for commercial targeting purposes. Individual player data is not shared with game providers or payment processors for their own marketing or analytics purposes.

To process deposits and withdrawals, dt111 shares the minimum necessary financial data with the relevant payment processor — bKash, Nagad, Rocket, Upay, or the relevant Bangladeshi bank. This sharing is limited to information required to execute the transaction you have initiated (e.g., tokenised mobile wallet reference, transaction amount, timestamp). Payment processors receive only what is required for the specific transaction and are contractually prohibited from using this data for any other purpose.

dt111 uses third-party game providers (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others) to deliver casino games, live casino, and crash game content. These providers may receive your player ID and session token to authenticate your game session. They do not receive your full identity data, payment details, or contact information. Game providers are contractually bound to use player data only for the purpose of delivering the specific game session and are prohibited from using it for their own marketing or profiling.

dt111 may disclose personal data to law enforcement authorities, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, court order, or other binding legal process. Where legally permitted, dt111 will attempt to notify the affected player before making such a disclosure. Where prior notification is not legally permitted (for example, where a disclosure is required under anti-money-laundering regulations), dt111 will make the disclosure without prior notice. dt111 will not disclose more information than is strictly required by the applicable legal process.

dt111 uses the following categories of cookies: (a) Essential cookies — required for the platform to function, including session authentication, anti-CSRF tokens, and load-balancing cookies. These cannot be disabled without preventing the platform from working. (b) Preference cookies — used to remember your language, display settings, and previously selected payment methods, so you do not need to reconfigure them on every visit. (c) Analytics cookies — aggregated, anonymised data used to understand how players navigate the platform, which game categories are most visited, and where players encounter friction. This data does not identify individual players. dt111 does not use advertising cookies, retargeting pixels, or third-party tracking scripts that profile your behaviour across external websites.

You can control and delete cookies through your browser settings. Please note that disabling essential cookies will prevent the dt111 platform from functioning correctly — you will not be able to log in or maintain an authenticated session without session cookies. Disabling preference or analytics cookies will not prevent you from using the platform but may result in a less personalised experience. Instructions for managing cookies are available in your browser's help documentation. Common browsers including Chrome, Firefox, and Samsung Internet (commonly used on Android devices in Bangladesh) all support cookie management from within their settings menus.

You have the right to request a copy of the personal data that dt111 holds about you. Upon a verified request, dt111 will provide a summary of the data categories held, the purposes for which it is processed, and the retention periods applicable. Requests will be responded to within 30 days. dt111 may ask you to verify your identity before fulfilling an access request to ensure that personal data is not disclosed to an unauthorised party.

If you believe that personal data dt111 holds about you is inaccurate or incomplete, you have the right to request correction. For basic account details such as your registered name or contact number, you can update these directly within your account settings. For identity documents or date of birth corrections, please contact support at [email protected] with documentary evidence of the correct information. dt111 will process correction requests within 14 days.

You may request deletion of your dt111 account and associated personal data by contacting support at [email protected]. Upon receiving a verified deletion request, dt111 will delete or anonymise all personal data that is not subject to a legal retention obligation. Note that certain data — including transaction records, KYC documents, and responsible gaming activity logs — may be retained for a period required by applicable financial record-keeping and anti-money-laundering regulations. Where data is retained under a legal obligation, it will not be used for any other purpose and will be deleted once the retention period expires.

Where dt111's processing of your personal data is based on your consent (for example, receipt of promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal. To withdraw consent to promotional communications, update your notification preferences in account settings or contact support. Please note that withdrawal of consent to data processing that is necessary for service delivery (such as transaction processing) will require account closure.

dt111 protects personal data using 256-bit SSL/TLS encryption for all data in transit; encrypted storage for sensitive data at rest including KYC documents and payment tokens; strict access controls ensuring that only authorised personnel with a legitimate operational need may access personal data; regular security assessments of platform infrastructure; and secure password hashing — dt111 never stores plaintext passwords. Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a material risk to affected players, dt111 will notify affected users promptly and take immediate remedial action.

dt111 retains personal data for the following periods: Active account data — retained for the duration of the account's active status. Closed account data — identity and KYC documents are retained for a minimum of 5 years after account closure to meet financial record-keeping obligations. Transaction records — retained for a minimum of 5 years from the date of the transaction. Responsible gaming activity logs — retained for 3 years from the date of last activity to support dispute resolution and regulatory review. Support chat logs — retained for 2 years. When retention periods expire, data is securely deleted or irreversibly anonymised.